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The New Gold Standard: 5 Leadership Principles for...
| Cena: |
| Želi ovaj predmet: | 1 |
| Stanje: | Polovan bez oštećenja |
| Garancija: | Ne |
| Isporuka: | Pošta CC paket (Pošta) Lično preuzimanje |
| Plaćanje: | Tekući račun (pre slanja)
PostNet (pre slanja) Lično |
| Grad: |
Beograd-Rakovica, Beograd-Rakovica |
Godina izdanja: Ostalo
ISBN: 978-0-07-154833-5
Jezik: Engleski
Oblast: Menadžment
Autor: Strani
...Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Leadership Lessons from the Company that turned Customer Service into an Art Form. When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings.
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton. With access to the company`s executives, staff, and award-winning Leadership Center`s training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
About the Author
Joseph A. Michelli, Ph.D., wrote the bestseller, The Starbucks Experience. He is an international business consultant, radio host and lecturer who appears on CNBC’s On the Money.
Tvrdi povez, zaštitne višebojne plastificirane korice, XVI + 286 strana, nepodvlačena, nema posvetu, skoro nova knjiga.
Težina 520 grama
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2.Slanje pouzećem (Postekspresom) i kao CC paket samo posle uplate na račun za iznos predmeta, poštarinu plaćate kuriru.
3.Komunikacija Kupindo porukama.
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5.Cene preporučene tiskovine (knjige i časopisi), najpovoljniji način slanja, knjiga stiže na kućnu adresu za 1-3 dana.Poštar ne kontaktira primaoca telefonom
- od 51 do 100gr. - 137 din.
- 101 - 250gr. - 138 din.
- 251 - 500gr. - 169 din.
- 501 - 1000gr. - 180 din.
- 1001 - 2000gr. - 211 din.
Preko 2kg. samo kao paket.
6.Za iznos preko 3.000 din. besplatna poštarina (u Srbiji, ne važi za Postekspres).
7.Račun je kod banke Inteza.
8.Ne šaljem van Srbije.
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http://www.kupindo.com/Clan/gutinjo61/SpisakPredmeta
Predmet: 65064289
